Experiences with BitDials

Your feedbacks are very important for us and we appreciate all of them.

Thanks to your opinion we improve our service every day. We are looking for the excellence and always do our best to satisfy our customers!

Everything perfect and delivered within the promised time period. I highly recommend the purchase over bitdials.

Reply from BD Project: BitDials | BitCars | BitSky August 15

Thank you for the wonderful feedback about our service!

We are delighted when we can fully meet the high expectations of customers like you.

Best regards

BitDials team

Such a fantastic experience. I ordered the mint green Sky-Dweller on Jubilee, which is a hard watch to get hold of but Julia and the team were amazing in sourcing and sending the watch. Communications were exceptional, shipping perfect. I absolutely love the watch. Already in line to order the rose gold jubilee when it hits the market.

Reply from BD Project: BitDials | BitCars | BitSky August 13

Thank you for the wonderful feedback about our service!

We are delighted when we can fully meet the high expectations of customers like you.

Best regards

BitDials team

Well received beautiful Breitling watch, delivered in approximately 10 days trough Fedex, warranty verified online, thanks Bitdials see you soon.

Reply from BD Project: BitDials | BitCars | BitSky March 22

Thank you so much for your recent 5-star rating! We truly appreciate your feedback and support. It means a lot to us to know that you had a positive experience with our service.

Best regards,
BitDials Team

Watch arrived with warranty. As advertised.
Great customer service.

Reply from BD Project: BitDials | BitCars | BitSky June 12

Dear customer,
thank you for your rating.

Ordering goods from outside of the EU will always be attached to importing fees on your end. This is not just the case on BitDials. We are transparently advertising that we ship from the European Union and cannot avoid importing processes by your local customs office.

We have asked you multiple times to answer the request of the parcel service to finish the import process and pay duties without success.

Please reply or contact the parcel service to release the parcel for delivery or answer our emails to get help.

Best regards
BitDials Team

I've received my IWC watch in time and without problems.

Reply from BD Project: BitDials | BitCars | BitSky August 13

Thank you so much for your recent 5-star rating!

We truly appreciate your feedback and support. It means a lot to us to know that you had a positive experience with our service.

Best regards,
BitDials Team

My experience started the 4th march 2024, when I wrote to the bitdials support asking information about a watch that wasn't on stock, but was available in 1-2 weeks. The answer was fast, they confirmed me that their distributor has the watch on stock and I can place an order. I agreed and few moment later I got an email with a link to complete the purchase for the watch I've chose. I made it trough a bitcoin payment. Once the txi was confirmed I got the email that confirm my order. After the payment I waited about 9 days before that the watch was sent from the distributor to bitdials HQ, then bitdials took 1 day to deliver the watch to my address. During those days I wrote to them few time to have some update, and the answer was always fast. I had even some chat with Julia on telegram. The 15th the watch left the bitdials HQ and I got the tracking number, the delivery was planned for the 22, one week later, but it took only 5 days to arrive at my address. At the end since the payment to the actual delivery passed exactly 15 days. I'm glad to have use it finally. Hope to use it again soon.

Reply from BD Project: BitDials | BitCars | BitSky March 21

Thank you so much for taking the time to leave such a wonderful review!

We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Best regards
BitDials team

My 4th buy in this shop. Amazing experience. Full safe and very fast. Delivery 24h after buy. Just Wow. Pro team. Best regards!!

Reply from BD Project: BitDials | BitCars | BitSky November 18

Thank you so much for your kind words! It's always such a pleasure to see you at BitDials.

We can't thank you enough for your ongoing support and can't wait to have you with us again.

Best regards

BitDials team

Dakujem veľmi pekne že somnou spolupracujete so stastni

Reply from BD Project: BitDials | BitCars | BitSky June 6

Thank you for your 5-star rating.

However, only reviews that are verified and based on a real customer experience are helpful to us.

You thank us for the collaboration, but we do not know you as a customer, supplier, or partner.

Best regards
BitDials Team

Very clear and straight forward website to navigate and purchase, Julia and the team were always available to answer questions and my Rolex DateJust 41 'Wimbledon' arrived brand new after only 4 weeks, fantastic!

Reply from BD Project: BitDials | BitCars | BitSky August 13

Thank you so much for your recent 5-star rating!

We truly appreciate your feedback and support. It means a lot to us to know that you had a positive experience with our service.

Best regards,
BitDials Team

Super friendly staff and very communicative!
At first I had my doubts because you have to be very careful online while ordering Luxury watches.
First I had a chat with one of the employees. After feeling comfortable I made my first purchase. Despite some delay the watch arrived very very neatly packed. Also I could pick the delivery method that was most convenient for me. Definitely recommend!
And shoutout to Julia for the support over the past days.

Reply from BD Project: BitDials | BitCars | BitSky March 21

Thank you for the excellent review. Every positive feedback motivates us to do everything in our power to ensure customer satisfaction.

We are thrilled that our customer service was of great help. We will pass on the praise to our colleagues. We are, of course, always here for you if you have any further questions.

We are proud to have customers like you and hope for a long-term customer relationship.

Best regards
BitDials Team

The response time to any request is very short and exhaustive. They managed very well the shipment and I found no problem with custom taxes. They shipped the item within the declared time.

Reply from BD Project: BitDials | BitCars | BitSky August 13

Thank you so much for your recent 5-star rating!

We truly appreciate your feedback and support. It means a lot to us to know that you had a positive experience with our service.

Best regards,
BitDials Team

This is the second watch I have ordered and the experience was the same as 2 years ago. (Fantastic)

Julia Was amazing to deal with on both occasions, payment was super easy. Packaging and item tracking perfect.

Thank you bitdials for allowing me to get the watch I want before my 40th birthday at a reasonable price for such a quick delivery.

Reply from BD Project: BitDials | BitCars | BitSky September 20

Thank you so much for your 5 star rating!

Returning customers are the best compliment we can get.

Best regards

BitDials team

Great customer Service, Julia was extremely helpful and assuring when placing an order and everything went super smooth.

My watch had some minor scratches which was quite unfortunate but it does not look worn so I believe it has happened in handling or during inspection. A polish might help but overall I'm very happy and I'll very likely place another order at BitDials in the future!

Reply from BD Project: BitDials | BitCars | BitSky February 14

Hi Hampus,
thank you so much for taking your time to leave us feedback.

We put special emphasis on our customer service and thank you in particular for acknowledging that.

The item is brand new from our storage. It’s unfortunate, but a tiny scratch can be caused on sensitive materials such as yellow gold even by handling in our logistics. Of course, we will compensate for the polishing.

Best regards
BitDials team

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BitDials is proud to be the world's first crypto-only luxury marketplace that provide original and unique high-end luxury watches and jewelry to the crypto community. Our full online collection of watches and jewelry is available for purchase with bitcoin, including watches from Rolex, Breguet, Hublot, Audemars Piguet, Patek Philippe, Roger Dubuis, Romain Jerome, Chrisptophe Claret, Urwerk, Tag Heuer, IWC, HYT, Breitling, Omega, Panerai, Ulysse Nardin, A.Lange & Sohne, Jaeger LeCoultre, Nomos Glashuette, Cartier as well as fine jewelry from Chopard, Stoess and Bvlgari.

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Experiences with BitDials